# Shipping & Refund Policy - Mahakal Prasad USA

## Shipping Policy (USA)
- **Authentic Sourcing:** Collected directly from Mahakaleshwar Temple, Ujjain.
- **Dispatch:** Orders are dispatched within 24-48 hours of puja completion.
- **Delivery Time:** 3-5 business days via Express International Shipping (DHL/FedEx).
- **Tracking:** You will receive a tracking number via email once shipped.

## Refund Policy
- **Sacred Nature:** Due to the sacred and perishable nature of Prasad, we generally do not accept returns.
- **Damages:** If your box arrives damaged, please send a photo to support@mahakalprasad.us within 24 hours for a free replacement or full refund.
- **Satisfaction:** Your spiritual connection is our priority. Contact us if you have any concerns.